What is cmdBridge?
cmdBridge is an intelligent command protocol translator. Performing real-time translation between a control system and an end device. For example, a control system (e.g. Crestron, AMX, Extron, etc.) and a projector/display.
The physical interface can also be different independently of the operating mode, allowing RS232 to IP or IP to RS232.
Using a universal translator such as cmdBridge, equipment swaps without the control system source code are no longer a problem.
Even with the source code re-programming a control system is time consuming and expensive, without the full uncompiled original code the cost is very expensive. Often 'simple' upgrades to older systems require the control system firmware to be updated, requiring extensive testing to ensure this doesn't impact another part of the system.
cmdBridge has many unique features to simplify deployment too, such as capture mode, can be powered via 12v or a USB port/charger, and ethernet MAC address cloning.
What can cmdBridge do for me?
You can reduce your support and maintenance costs by using a more strategic loan or spare holding. cmdBridge also enables the lifetime of existing Audio Visual systems to be extended easily, without touching an existing control system.
For example, you have a projector in a lecture theatre that has failed. Traditionally you have a few options available;
Take the lecture theatre out of service whilst the projector is repaired.
Not ideal, as it may take a while to get the projector fixed if it all.
Replace the projector with a spare of the same make and model.
A great option if you have an exact spare sitting on the shelf ready to go.
Swap the projector out with an alternative and re-program the control system to use it.
You will get the system working if you have the system source code and a programmer with the tools available to make the change too. If the projector deployed was a loan unit, you will need to re-program the control system again when the original comes back from repair.
Alternatively, cmdBridge can keep the installation running without the need to re-program the control system.
The animation below shows a typical deployment scenario.
How can cmdBridge reduce my costs?
Here are just a few examples.
You no longer need to send a programmer when deploying spares/loan equipment.
You can reduce the costs of handling support calls by keeping more cost-effective strategic spares/loan equipment to support multiple service contracts. cmdBridge can store up to 32 translations internally for rapid deployment.
You can also use cmdBridge to extend the lifetime of an existing installation cost-effectively.
A customer, for example, would like to upgrade a projector but doesn't have the control system source code or budget and time to upgrade/re-program the whole system now. Deploying cmdBridge with a new projector would enable a cost-effective fix, enhancing your relationship with your customer.
A pass-through mode that lets you swap the physical control interface.
For example, you may swap a projector with an IP interface with one with the same language that only has an RS232 interface or vice versa.
Make bidding for support contracts more competitive.
You can take on a support contract where the customer does not have the original system source code. cmdBridge can automatically snapshot an existing system in operation. Create a template configuration file ready to add your company's loan equipment details. Multiple different translations may be stored internally for simple and rapid deployment when required.
Enable a customer to try something new without impacting a working system.
A customer can easily do a real-world trial of a new replacement or upgraded device without updating the existing control system. With multiple translations stored in cmdBridge, you can rapidly change between various devices under test with just a few keystrokes.