What is cmdBridge?
cmdBridge is an intelligent command protocol translator. Performing real-time translation between a control system and an end device. For example, a control system (e.g. Crestron, AMX, Extron, etc.) and a projector / display.
The physical interface can also be converted too, allowing RS232 to IP or IP to RS232.
By using a universal translator such as cmdBridge equipment swaps without the control system source code are no longer a problem.
What can cmdBridge do for me?
By helping you reduce the costs of the support and maintenance of systems. Also enabling the lifetime of existing Audio Visual systems to be extended easily, without the need to touch an existing control system.
For example, you have projector in a lecture theatre that has failed. Traditionally you have a few options available;
Take the lecture theatre out of service whilst the projector is repaired.
Not ideal, as it may take a while to get the projector fixed.
Replace the projector with a spare of the same make and model.
Great option, if you have an exact spare sitting on the shelf ready to go.
Swap the projector out with an alternative and re-program the control system to use it.
This will get the system working, if you have the system source code and a programmer with the tools available to make the change too. If the projector deployed was a loan unit, when the original comes back from repair, you will need to re-program the control system again.
Alternatively cmdBridge can be used to keep the installation running without the need to re-program the control system.
The animation below shows a typical deployment scenario.
How can cmdBridge reduce my costs?
In a number of ways.
You no longer need to send a programmer when deploying spares / loan equipment.
Reducing the costs of handling of support calls. Potentially you can keep a more cost effective strategic set of spares / loan equipment to support multiple service contracts too. cmdBridge can store multiple translations for rapid deployment.
You can also use cmdBridge to cost effectively extend the lifetime of an existing installation.
A customer, for example, would like to upgrade a projector but doesn't have the control system source code, or budget and time to upgrade/re-program the whole system now. Deploying cmdBridge with a new projector would enable a cost effective fix, enhancing your relationship with your customer.
There is also a pass-through mode lets you just swap physical control interface.
An IP controlled device may be swapped out for one with the same language that only has a RS232, or vice versa.
Make bidding for support contracts more competitive.
Especially where the customer does not have the original system source code. cmdBridge can automatically snapshot an existing system in operation. Creating a template configuration file ready to add in the details of your company’s loan equipment. Multiple different translations may be stored internally for simple and rapid deployment when required.
Enable a customer to try something new, without impacting a working system.
A customer can easily do a real world trial of a new replacement or upgraded device, without the need to update the existing control system. With multiple translations stored in cmdBridge, rapid change over between various devices under test can be done with just a few keystrokes.